编辑: 静看花开花落 2013-09-26
"中介机构服务质量评价表

(一) "评价处室:评价日期:","年","月","日",,

"机构名称: "项目名称: "服务开始时间:",,

,,

,"服务截止日期:",,

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,"项目涉及期间:",,

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"计划完成时间:",,

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,"实际完成时间:",,

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,"意见反馈次数:",,

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"披露问题个数:",,

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,"提出的有效建议个数:",,

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,"初稿质量:(好、中、差)",,

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"评价指标",,

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"评分内容",,

,,

,,

"分值","扣分(最小扣分单位为0.

5分,最多不超过该项分值)",,

"备注", "服务过程(40分)","工作能力",,

"时间保障","1.按时提交初稿",,

,,

,,

"1","扣分",,

, ,,

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"2.按时提交修订稿",,

,,

,,

"1","扣分",,

, ,,

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"3.按时提交正式报告或相关材料",,

,,

,,

"1","扣分",,

, ,,

,"胜任能力","4.审计力量(人数、人员资质等)达到委托要求",,

,,

,,

"3","扣分",,

, ,,

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"5.存在对报告使用者提出的同一事项(如差错、修改意见、疑问及需进一步了解的情况、需进一步分析的事项等)进行多次修改才得到最终结果的情况",,

,,

,,

"3","扣分",,

, ,"配合程度",,

"意见反馈","6.及时反馈报告使用者提出的事项(如差错、修改意见、疑问、需进一步了解的情况、需进一步分析的事项等)4","扣分",,

, ,,

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"7.及时就项目开展进度进行沟通",,

,,

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"3","扣分",,

, ,,

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"8.及时就项目开展过程中发现的问题、情况等进行反馈",,

,,

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"4","扣分",,

, ,,

,"沟通能力","9.审计人员能准确理解委托方的意图",,

,,

,,

"1","扣分",,

, ,,

,,

"10.审计人员能准确表达其意思",,

,,

,,

"1","扣分",,

, ,"职业操守",,

"工作态度","11.审计组对事项的描述、问题的定性和数据的确定等是否谨慎",,

,,

,,

"2","扣分",,

, ,,

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"12.审计组对事项的描述、问题的定性和数据的确定等是否客观真实",,

,,

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"2","扣分",,

, ,,

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"13.审计组对审计涉及的事项是否都给予了应有的关注",,

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"4","扣分",,

, ,,

,"职业道德","14.审计人员能对执业过程中获得的信息保密",,

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"3","扣分",,

, ,,

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"15.存在该披露问题而未披露的情况",,

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"3","扣分",,

, ,,

,,

"16.审计人员能坚持独立、客观、公正的立场",,

,,

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"4","扣分",,

, "服务成果(60分)","工作规范性",,

"格式与文字","17.报告或相关材料的格式符合委托要求",,

,,

,,

"3","扣分",,

, ,,

,,

"18.报告或相关材料表内表间数据的勾稽关系正确",,

,,

,,

"3","扣分",,

, ,,

,,

"19.文字表述是否清晰,易产生歧义的内容不多于3处",,

,,

,,

"5","扣分",,

, ,,

,,

"20.报告或相关材料中的错别字、笔误等不多于5处",,

,,

,,

"3","扣分",,

, ,,

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"21.报告或相关材料中存在一个或多个表格不符合委托要求",,

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"4","扣分",,

, ,"工作完整性",,

"审计内容与审计报告","22.与审计目的相关的企业及所属各级子企业、经济活动等都按要求经过审计",,

,,

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"3","扣分",,

"此项加上a、b两小项共6分", ,,

,,

"a.未经审计的企业、经济活动等是否列示并说明原因",,

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