DOC《1.投诉信（抱怨信）（Letter of Complaint）》

b. 遵守礼貌原则,只问相关信息;

c. 简要介绍自己,表明写作目的. ② 主体: a. 询问具体问题,注意疑问句式;

b. 提供背景材料及询问原因;

c. 强调所需信息重要性;

d. 题目要求的内容均应涉及. ③ 尾段: a. 表明急切心情,提供联系方式;

b. 结尾彬彬有礼,表示诚挚谢意;

c. 希望得到对方帮助和合作. (2) 写作流程图 第一部分:说明写信的目的 套语: (1) 我是……,暑期计划到贵校学习. I am a …and planning to study in your university this summer. (2) 我是一名中国学生,想到贵校学习.我计划下个学期开始上课,如果您能告知一些必要的信息,我将不胜感激. I am a Chinese student who wishes to study at your university. My plan is to start my course from the next term, and I would be grateful if it'

s so kind of you to give me some essential information. (3) 我写信是要询问…… I'

m writing to ask if … 第二部分:介绍背景 套语: (1) 我获得 ……高校的……学士学位.毕业后便开始在……工作. I received a Bachelor of …degree in…After graduation, I began working…. (2) 是我的朋友建议我写这封信的 .他去年毕业于贵校,热情地向我推荐贵校. I am writing at the suggestion of a friend who graduated from your university last year and has warmly recommended it to me. (3) 我已经取得了生物学学士学位,并希望能在贵校继续学习. ?I have had a bachelor'

s degree in biology and wish to continue my study at your university. 第三部分:询问详情 套语: (1) 您能向我介绍一下贵校的……情况吗? Could you please tell me something about your …? (2) 能否寄给我一份申请表及与申请有关的其他必要的材料? Would you please send me an application form and other materials necessary for my application? (3) 您能尽快告知这些信息并邮寄给我相关表格吗?非常感谢! Would you please send me all the information and the forms as soon as possible? Thank you very much. (4) 如果你能告诉我那些必须经过的程序,我将不胜感激. I would be much obliged to you if you let me know the procedures I have to go through. 第四部分:表示谢意,期盼回复 套语: (1) 很抱歉打扰您,对您的友善的帮助不胜感激. Sorry to bother you, your kind help would be greatly appreciated. (2) 如果您能回复,我将感激不尽. I will appreciate it very much if you can give me a reply. 范文示例 假设你是王梅,就申请加入英语俱乐部给俱乐部负责人写一封信,内容应涉及自己的基本情况,并咨询相关事宜,如入会方式、条件、会费、活动等. 【审题】:本文是一篇咨询信,但又涉及到申请方面的内容,有一定的难度.写作时,需要介绍一下申请的原因,然后对相关事项进行咨询,最后希望早日收到回音. 【写作思路】第一段:说明写信的目的,并介绍自身情况. 第二段:对相关事宜进行咨询 第三段:........