XLS《Sheet1》

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"4.质保期内,8小时上门服务,24小时修复故障." ,,

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"5.在区县和市里分别存放备用机;

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"6.质保期内进行每学期一次上门的巡检,每个月一次的电话巡检." "7","投影机(雅图)","颜彦","023-68634363","

1、投影机上门保修48个月,灯泡12个月;

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"服务监督电话","0755-86168901","

2、电话即时响应;

城市内(含县级城市)1小时内到达故障现场,2小时内排除故障;

当场不能解决故障的提供备机;

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,"0755-86168900","

3、每三个月上门巡回保养清洁服务;

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"免费800电话","8008301411","

4、保修期后以成本价提供维修配件,免收人工费;

(灯泡:1500.00;

电源板:200.00;

主板:800.00;

光学引擎(含液晶片):1800.00;

点灯器:180.00;

驱动板:180.00;

AV盒:100.00;

" "9","VGA、中控(爱特尔)","杨洋","028-85336617","

1、保修期内故障件免费维修,免费更换零部件(人为造成产品损坏的除外);

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2、保修期后只收取产品零部件维修、更换的成本费用;

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3、24小时电话在线支持;

MSN和QQ在线技术支持" ,,

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4、网站技术资料下载和技术交流论坛" "10","接收用计算机(方正)","大客户支持专线","010-82612299-5","

1、5年有限质保及上门服务;

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2、建立用户档案;

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3、大客户服务支持;

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4、每月一次定期回访;

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"重庆大客户专线","13350304898","

5、故障响应时间为1小时,4小时内到达现场,一般性计算机硬件故障12小时修复,紧缺部件24小时内修复,无法修复的进行整机更换;

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6、每个县准备中标数量1%的备件;

在重庆市准备20台卫星接收用计算机作为备机;

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7、保修期后零配件费用优惠8折收取;

" "11","多媒体计算机(联想)","马钟","13608013850","

1、5年质量保修及上门服务;

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2、免费换货期限为交货后1个月内;

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3、一次开箱合格率不低于99.5%;

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"大客户服务热线","4008106666","

4、用户报修后1小时内电话即时响应;

8小时内上门服务,24小时内修复,节假日无休;

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5、提供免费安装调试现场服务;

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6、每季度至少1次回访;

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"联想电话服务中心","8008108888","

7、超过质保期后三年内维修只收取零配件成本费;

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8、每天24小时网上技术咨询;

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9、同时启用市区县三级备品备件支持;

" "15","计算机教室(长城)","胡桂南","023-61601252","

1、所有设备按厂家规定质保,计算机三年保修;

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"陈星","023-86188673","

2、现场故障处理及技术支持,工作日2小时响应,24小时解决问题,边远地区委托当地特约维修公司."