XLS《Sheet1》

18、11:

20、11:41","15","5","8","提供专门的技术人员进行电话指引维修","16:12;

16:17;

16:28","15","5","8","提供专门的技术人员进行电话指引维修","13:

21、13:

46、13:54","0","0","0","无法接通","服务还行,可以解决问题,周末无人.","72" ,"8","澳柯玛","http://www.aucma.com.cn/","400-618-7777","11","5","11:

30、11:

45、11:57","0","0","0","总机接通,无法转接人工服务,只可转到语音简介","16:22;

16:35;

","10","5","8","态度不是很好,能够解决问题,过保上门要收费","13:54","15","3","8","称24小时热线.过保后维修是三部分价格加在一起,上门10公里内12元、检收最小修20元、产品型号具体价格.新装部件延保1年.","服务还行,可以解决问题.但过保维修费用高,需上门、检修加材料零件三部分.客服热线也有问题,24小时热线值得质疑.","65" ,"7","樱花","http://www.sakura.com.cn/","0512-57711778","11","0","11:

28、11:

42、11:56","0","0","0","一直忙音或无人接听","16:20;

16:38","10","5","8","有初步的电话指引,过保需要上门费","13:50","15","5","8","给出广州地区服务专线82370211,但一直无人接听","服务需改进,电话无人接情况严重.","62" ,"2","康宝","http://www.canbo.cn/","4007000818","11","5","10:

11、11:14","10","5","8","电话接听很慢.过一年保修,可以提供收费上门维修","16:03;

16:05","10","3","4","首次拨通在通话中,并且要收取市话费;

过了保修期至少要上门费,到天河需要18块.接线的人态度不是很好.","13:

10、13:

24、13:45","0","0","0","无人接听","服务还行,可以解决问题,周末无人.","56"