DOC《国网上海市电力公司文件》

国网上海市电力公司文件 Document of State Grid Shanghai Electric Power Company 国网上电司办〔2018〕222号OFFICE SMEPC SGCC [2018] No.

222 国网上海市电力公司关于进一步降低客户 接电成本、优化办电服务流程的通知 Notice on Further Lowering Electricity Connection Costs and Optimizing the Electricity Application Procedure 公司各供电公司,国网上海市电力公司物资公司,国网上海市电力公司客户服务中心,国网上海市电力公司信息通信公司,国网上海市电力公司电力科学研究院: Power supply companies, State Grid Shanghai Electric Power Company'

s Material Company, State Grid Shanghai Electric Power Company'

s customer service center, State Grid Shanghai Electric Power Company'

s information communication company, State Grid Shanghai Electric Power Company'

s electric power research institute: 为贯彻落实《上海市进一步优化电力接入营商环境实施办法(试行)》《国家电网公司关于简化10千伏及以下业扩配套电网项目管理流程加快工程建设速度的通知》(国家电网办〔2017〕1081号)和《国家电网公司关于印发报装接电专项治理行动优化营商环境工作方案的通知》(国家电网办〔2018〕150号),进一步降低客户接电成本,优化办电服务流程,提升低压客户 电力获得感 ,特通知如下. To implement Shanghai'

s Implementation Methods for Optimizing the Electricity Connection Environment (Trial), State Grid Notice on Simplifying New User Development at

10 kV or Below (Office SGCC [2017] No. 1081), and the State Grid'

s Notice on Printing a Plan for Optimizing the Electricity Connection Environment (Office SGCC [2018] No. 150), to further lower costs for customers, to optimize the electricity application procedure, and to improve lower-voltage customers'

sense of acquiring electricity, this notice is issued as follows:

一、指导思想及工作原则 1. Guiding idea and working principle 指导思想:坚持以客户为中心、市场为导向,以提升公司适应市场竞争能力、降低客户接电成本、加快业扩接电速度、提高低压客户电力接入 获得感 为目标,解放思想、转变观念,全面建立符合政府和国网公司要求、满足客户需求的低压客户报装管理新模式. Guiding idea: put customers first and follow market trends as the direction to make the company more adaptable to market competition, lower electricity connection costs for customers, speed up new customer development, improve lower-voltage customers'

sense of acquiring electricity;

change mindsets and transform concepts to set up a new application model based on the requirements of the state and State Grid that also meets customer requirements. 工作原则:主动适应政府改革要求,加快构建适应市场、贴近客户的业扩配套电网建设项目管理机制.提供客户一站式服务,延伸电网投资范围,下放项目管理权限,优化办电服务流程,落实业扩配套电网项目投资计划,健全政府证照许可部门沟通机制,压缩内部环节用时,加快工程建设,为客户创造良好的用电环境. Working principle: be proactive in adapting to the government'

s reform requirements, work faster to build a mechanism for new customer development. Provide one-stop services for customers, extend the power grid investment scope, devolve project management rights, optimize the electricity application procedure, implement the investment plan for supporting facilities projects for new customer development, optimize the communication mechanism for government licenses and documents, cut the time used internally, speed up construction, and create a good environment for customers to use electricity.