PDF《常见问题：   》

? ? 常见问题:? ? 1.

是次的主要服务改动是甚麽?? 现有客户之优易综合理财户口(不论该户口属个人或联名户口)的「停止收取纸张月结单」设定将会延伸至客 户现有及将来於银行以个人名义开立之银行账户.? ? 2. 是次改动所指的银行账户包括甚麽户口?? 现阶段银行账户包括下列之户口:? ? 私人银行户口? ? 综合理财户口? :? iAccount 综合理财户口、优易综合理财户口、Doraemon 综合理财户口、Hello? Kitty? i Account 综合理财户口、VIP?iAccount 综合理财户口及 Hello?Kitty?VIP?iAccount 综合理财户口? ? 证券户口及投资户口(如适用)? ? 港元及外币月结单储蓄户口?(不包括存摺户口)? ? 港元及外币支票户口? ? 「按揭 1+1」户口? ? 备用「快应钱」户口? ? 「至灵活」备用透支户口? ? 3. 是次改动有甚麽好处?? 现时(即生效日前),「停止收取纸张月结单」设定以单一户口形式适用於优易综合理财户口,若客户持有多 於一个优易综合理财户口,须逐一设定.於生效日后,「停止收取纸张月结单」设定将作个人化,除了适 用於优易综合理财户口外,更延伸至客户现有及将来於银行开立之个人银行账户.客户只需启动其个人 「停止收取纸张月结单」设定,上述户口将一并生效,毋须逐一处理.? ? 4. 若停止收取纸张月结单,有甚麽要求?? 由於本行会透过电邮提示客户最新之月结单已经备妥并可登入网上理财查阅,故客户必须:? i. 选择停止收取纸张月结单? ii. 向本行提供有效之电邮地址? iii. 登记成为本行网上理财服务客户? 若为联名户口,所有户口持有人均须符合以上所有条件,「停止收取纸张月结单」指示方为有效,银行才 会停止邮寄相关的月结单并以网上月结单代替.? ? 5. 如我现持有一个个人名义之优易综合理财户口并已选择了停止收取该户口之纸张月结单,那麽於生效日 后,我会否收到该户口之纸张月结单??而我的个人「停止收取纸张月结单」设定会有甚麽改变?? 不会收到.由於客户於生效日前已选择了停止收取纸张月结单,银行於生效日后将不会邮寄该户口之纸张 月结单给予客户.?? ? 此外,於生效日后,银行亦会根突鲜鲋鋈恕竿Ｖ故杖≈秸旁陆岬ァ沟闹甘径远Ｖ褂始目突 有现有及将来於银行开立之个人银行账户之纸张月结单?(如有).? ? ? ? ? ? ? ? ? ? ? ? ? ? ? 6. 如我现只持有一个联名优易综合理财户口并已选择了停止收取该联名户口之纸张月结单,那麽於生效日 后,我会否收到该联名户口之纸张月结单??而我的个人「停止收取纸张月结单」设定会有甚麽改变?? 如联名户口需停止收取纸张月结单,客户之联名户口的所有户口持有人须同时符合第

4 题所述之所有条 件,方为有效,银行才会停止邮寄相关的月结单并以网上月结单代替.倘若任何一名联名户口的户口持有 人未能符合第

4 题所述之所有条件,银行仍然会邮寄该联名户口之纸张月结单给该等客户.? ? 而客户於生效日后的个人「停止收取纸张月结单」设定将会有以下安排:? ? 如客户是联名户口的基本户口持有人:?? 由於客户於生效日前持有之联名优易综合理财户口已选择了停止收取纸张月结单,故此,於生效日后, 客户的个人「停止收取纸张月结单」设定将自动生效,客户现有及将来於银行开立之个人银行账户将不 会收到纸张月结单.? ? 如客户是联名户口的其他户口持有人(即非基本户口持有人):? 由於客户於生效日前持有之联名优易综合理财户口已选择了停止收取纸张月结单,故此,於生效日后, 客户的个人「停止收取纸张月结单」设定将自动生效,客户现有及将来於银行开立之个人银行账户将不 会收到纸张月结单.? ? 7. 我现持有之个人优易综合理财户口已选择停止收取纸张月结单,但我另有以联名开立的优易综合理财户 口,而该户口却未有选择停止收取纸张月结单,那麽於生效日后,我会否收到该等户口之纸张月结单??而我 的个人「停止收取纸张月结单」设定会有甚麽改变?? 由於客户所持有的个人优易综合理财户口於生效日前已选择停止收取纸张月结单,故於生效日后,客户的 个人「停止收取纸张月结单」设定将自动生效,客户现有及将来於银行开立之个人银行账户将不会收到纸 张月结单,包括上述所提及的个人优易综合理财户口之纸张月结单.?? ? 而联名户口之纸张月结单的邮寄安排则视乎该联名户口的所有户口持有人是否符合所有条件,详情请见第

4 题.? ? 8. 如我现持的优易综合理财户口未有选择停止收取纸张月结单,那麽於生效日后,我会否收到该户口之纸张 月结单??而我的个人「停止收取纸张月结单」设定会有甚麽改变?? 仍会收到.由於客户所持的优易综合理财户口於生效日前未有选择停止纸张月结单,故此,客户现有及将 来於银行开立之个人银行账户於生效日后将会继续收到由银行发出之纸张月结单,直至银行收到客户停止 收取纸张月结单的指示或另行通知.? ? 9. 如我现於银行同时持有多於一个的银行账户,於生效日后,我可否只选择部份户口停止收取纸张月结单?? 不可以.於生效日后,每位客户只有一个「停止收取纸张月结单」设定.如客户於生效日前已选择停止收 取其优易综合理财户口之纸张月结单,此设定及指示将适用於生效日后客户於银行持有的所有个人银行账 户.? ? 10. 我可以透过甚麽途径更改优易综合理财户口「停止收取纸张月结单」的设定?? 於生效日前,客户可亲临任何一间大新银行分行办理更改「停止收取纸张月结单」设定的手续或於生效日 后登入大新银行之网上理财服务/手机流动理财服务更改设定.? ? ? ? ? ? ? ? ? ? ? ? Frequently?Asked?Questions:? ? 1. What?are?the?key?service?enhancements?brought?by?this?arrangement?? The?default?setting?of?the? opt?out?for?paper?statement ?for?your?existing?YOU?iAccount(s)??(solenamed?or?joint named)?will?be?extended?to?your?existing?and?future?solenamed?banking?accounts.? ? 2. Which?banking?accounts?will?be?affected?by?this?arrangement?? Currently,?this?arrangement?is?applicable?to?the?following?banking?accounts:? ? Private?Banking?Account? ? Integrated?Accounts:?iAccount,?YOU?iAccount,?Doraemon?iAccount,?Hello?Kitty?iAccount,?VIP?iAccount?and? Hello?Kitty?VIP?iAccount? ? Securities?Account?and?Investment?Account?(if?applicable)? ? HKD?and?Foreign?Currency?Savings?Account?(not?including?Passbook?Savings?Account)? ? HKD?and?Foreign?Currency?Current?Account? ? Mortgage?1+1?Account? ? FlexiMoney?Overdraft?Facility?Account? ? EasiCash?Overdraft?Facility?Account? ? 3. What?are?the?advantages?of?this?arrangement?? Currently?(Before?the?Effective?Date),?the? opt?out?for?paper? statement ?default?setting?is?applicable?to?YOU?i Account?on?a?peraccount?basis.?Customers?who?have?more?than?one?YOU?iAccount?are?required?to?set?up?each? YOU?iAccount?individually.?However,?starting?from?the?Effective?Date,?the? opt?out?for?paper?statement ?default? setting?will?become?a?personalised?feature,?and?hence?will?be?extended?from?the?YOU?iAccount?to?all?your?existing? and?future?solenamed?banking?accounts.?The?activation?of?the? opt?out?for?paper?statement ?setting?will?be?valid? for?all?the?accounts?mentioned?above,?to?spare?you?the?hassles?of?setting?it?up?individually.? ? 4. What?are?the?requirements?for?activating?the? opt?out?for?paper?statement ?default?setting?? The?Bank?will?notify?you?by?email?when?the?latest?statement?is?issued?and?available?to?view?at?eBanking,?and?you? are?required?to:? i. Opt?out?for?paper?statement? ii. Provide?the?Bank?with?a?valid?email?address? iii. Register?for?our?eBanking?Service? For? joint?accounts,?the?default? setting?of? Opt?out?for?paper?statement ?to?YOU?iAccount? will? be? successfully? activated?only?after?all?the?above?requirements?have?been?fulfilled?by?all?the?account?holders?of?the?same?joint? account.?The?Bank?will?then?stop?mailing?paper?statements?for?such?accounts?and?will?issue?eStatements?instead.??? ? 5. If?I?hold?a?solenamed?YOU?iAccount?with?the? Opt?out?for?paper?statement ?default?setting?activated,?will?I? receive? paper? statements? for? such? solenamed? banking? account? after? the? Effective? Date?? Will? there? be? any? changes?related?to?my? Opt?out?for?paper?statement ?setting?? You?will?not?receive?any?paper?statement.?As?you?have?already?activated?the? Opt?out?for?paper?statement ?default? setting?for?the?YOU?iAccount?before?the?Effective?Date,?the?Bank?will?not?mail?any?paper?statement?to?you?after? the?Effective?Date.?? ? Besides,? after? the? Effective? Date,? the? Bank? will? also? automatically? suppress? mailing? of? paper? statements? (if? applicable)?for?all?your?existing?........