编辑: 252276522 | 2019-07-12 |
2902 7388 Select Language 1. Cantonese 2. English 3. Mandarin 1. Information on an existing account 3. Card Annual Fee Enquiry 2. New Account and Product Offering 4. Rates, branch Locator and Hotline Locator 5. Report Lost Card and ATM Issue Instant Account Balance Details 1.1 Statement Info and Available Limit 1.2 Outstanding Balance and Available Limited 2.1 Change of Flexi-Autopay Amount 2.2 Card Payment 3.2 Bonus Points Enquiry Catalog Redemption Form by Fax 3.3 Installment Plan Enrolment 4.1 Application Status Enquiry 4.2 Travel Insurance Enrollment 4.3 Preset Banking Account 1. Statement balance & Available Limit 4. Application Status, Travel Insurance & Others 2. Card Payment Autopay and Flexipay Related Service 9. TIN Related Service 3. Bonus Point & Installment 4.1 Rates Enquiry 4.2 Branch Information 4.3 Other Service 5.1 ATM Issue and Debit Card Related Inquiry 5.2 Credit Card Report Lost Automatic Phone Banking will be enhanced with new services by end of Jan, 2013, this flow only shows the key functions of the hotlines for reference only. 9.1 TIN Creation 9.2 TIN Re-issue 9.3 TIN Change MCCL_IVR_2012