PDF《General Conditions of》

CAAC Approved CSN-06-38 VER04 REV00 01JUL2011 General Conditions of International Carriage for Passenger &

Baggage

1 China Southern Airlines Co.

, Ltd General Conditions of International Carriage for Passenger &

Baggage Edited by Edition Group of General Conditions of International Carriage for Passenger &

Baggage February 1,

2011 Version No.

4 Granted by General Manager of China Southern Airlines Co., Ltd: Tan Wangeng Date of Granting: April 19,

2011 CAAC Approved CSN-06-38 VER04 REV00 01JUL2011 General Conditions of International Carriage for Passenger &

Baggage

2 Catalogue Article

1 Definitions

5 Article

2 Applicability

12 Article

3 Tickets.14 Article

4 Fares, Taxes, Fees and Charges

23 Article

5 Reservations.25 Article

6 Ticketing

27 Article

7 Check-In and Boarding.29 Article

8 Baggage

31 Article

9 Schedules, Changes and Cancellations of Flights.45 Article

10 Changes to Passenger tickets.48 Article

11 Refunds

51 Article

12 Conduct Aboard Aircraft

57 Article

13 Refusal and Limitation of Carriage

60 Article

14 Arrangements for Additional Services

63 Article

15 Administrative Formalities.64 Article

16 Passenger Services.66 Article

17 Liability for Damage

68 Article

18 Effectiveness and Modification.71 CAAC Approved CSN-06-38 VER04 REV01 01JUL2015 General Conditions of International Carriage for Passenger &

Baggage

3 China Southern Airlines Co., Ltd General Conditions of International Carriage for Passenger &

Baggage Article

0 General Rules 0.0.1 Contents In order to insure efficient running of tickets sales and ground handling in stations for the international passengers and baggage, General Conditions of Carriage of Passenger &

Baggage (hereinafter referred to as the Conditions) is made by China Southern Airlines as part of the passenger carriage contract. The contents of the Conditions include: 0.0.1.1 Definitions 0.0.1.2 Applicability 0.0.1.3 Tickets 0.0.1.4 Fares, Taxes, Fees and Charges 0.0.1.5 Reservations 0.0.1.6 Ticketing 0.0.1.7 Check-in and Boarding 0.0.1.8 Baggage 0.0.1.9 Schedules, Cancellations, Alterations of Flights 0.0.1.10 Changes to Passenger tickets 0.0.1.11 Refunds 0.0.1.12 Conduct Aboard Aircraft 0.0.1.13 Refusal and Limitation of Carriage 0.0.1.14 Arrangements for Additional Services 0.0.1.15 Administrative Formalities 0.0.1.16 Passenger Services CAAC Approved CSN-06-38 VER04 REV00 01JUL2011 General Conditions of International Carriage for Passenger &

Baggage

4 0.0.1.17 Liability for Damage 0.0.1.18 Effectiveness and Modification 0.0.2 Basis of Formulation 0.0.2.1 These Conditions are formulated on the basis of Civil Aviation Law of the People'

s Republic of China, the Rules of China on the International Civil Air Transport of Passengers and Luggage, Large-scale Public Air Transport Carrier Certification Rules of Operation (the CCAR-121- R2), Operation of Civil Aircraft Airworthiness Regulations (the CCAR-121AA), etc. 0.0.3 Implementation 0.0.3.1 These Conditions are formulated as the principle for the performance in station by staff of CSN as follows: domestic ticket sales, ground handling and ground handling agents, etc. Any department or staff in relation with domestic passenger and baggage delivery, including sales branch, department, office and ground handling agents shall fully abide these Conditions. 0.0.3.2 The issuance and implementation of the Conditions help to standardize the international ticket sales, check-in and baggage delivery, which leads to safety priority, flight normality and excellent service quality. CAAC Approved CSN-06-38 VER04 REV00 01JUL2011 General Conditions of International Carriage for Passenger &